Cookie Policy

1. Introduction

This Cookie Policy (“Policy”) explains how Nova Voya Technologies LLC-FZ (“Nova Voya,” “we,” “us,” or “our”) uses cookies and similar tracking technologies on our website and digital platforms. It outlines the types of cookies we use, the purposes for which we use them, and how you can manage or disable cookies.

Non-essential cookies—including analytics, functionality, and marketing cookies—are placed on your device only after you provide explicit consent through our cookie-consent banner. You may withdraw or modify your consent at any time through your browser or the consent settings provided on our website.

By continuing to use our website after granting consent, you agree to the use of cookies in accordance with this Policy.

2. What Are Cookies

Cookies are small text files stored on your device when you visit a website. They help websites recognize returning visitors, enable functionality, and improve user experience. Some cookies are essential for the operation of our site, while others help us analyze performance or deliver personalized content.

3. Types of Cookies We Use

• Essential (Strictly Necessary) Cookies

  Required for the operation of our website and cannot be disabled. They include those enabling secure login, page navigation, and access to restricted areas.

• Performance and Analytics Cookies

  Collect anonymous information about how visitors use our site—for example, which pages are visited most often or how long users spend on each page. We use this data to improve our site’s design and performance.

  For example, Google Analytics helps us understand general usage trends. You can opt out by visiting https://tools.google.com/dlpage/gaoptout.

• Functionality Cookies

  Remember user preferences (such as language or region) to provide a more personalized browsing experience.

• Advertising and Marketing Cookies

  With your explicit consent, these cookies and tracking pixels (e.g., Meta Pixel, Google Ads) collect information about your browsing habits across different websites to show relevant advertisements and measure campaign effectiveness.

  We do not use cookies to store or infer health information unless you have explicitly consented to such use for service personalization. Any cookie-based health personalization is governed by our Privacy Policy.

4. Third-Party Cookies

Nova Voya integrates third-party tools to analyze performance and deliver relevant content. These may include:

• Google Analytics – aggregates traffic and usage data for performance analysis.
• Microsoft Clarity – captures anonymized behavioral analytics (such as click heatmaps, scroll depth, and interaction patterns) to improve website usability. Data may be processed by Microsoft in accordance with its Privacy Statement.
• Meta Pixel (Facebook) – tracks conversion metrics for advertising optimization.
• YouTube or Vimeo embeds – display multimedia content.
• Other analytics or marketing platforms – measure engagement and improve service delivery.

These providers may collect limited identifiers and usage data across sites and may transfer data internationally. Nova Voya applies contractual and technical safeguards to ensure such transfers comply with the UAE PDPL, GDPR, and other applicable data-protection laws. Each third party operates under its own privacy and cookie policies, which we encourage you to review. Nova Voya does not control their independent use of cookies.

5. Managing and Disabling Cookies

• Consent Banner: Adjust or withdraw your consent for non-essential cookies through the cookie banner on our site.
• Browser Settings: Most browsers allow blocking or deleting cookies. Refer to your browser’s help section for instructions.
• Third-Party Tools: You can opt out of targeted advertising at www.aboutads.info/choices or through updated provider links listed in our Cookie Preferences Center.

Disabling certain cookies may limit functionality or affect the performance of our website.

6. Data Sharing and Transfers

Data collected through cookies may be shared with trusted analytics and marketing partners for the purposes described above.

When such data involves cross-border transfers (for example, to service providers in the EU, UK, or North America), Nova Voya ensures compliance through contractual safeguards consistent with the UAE PDPL and GDPR.

7. Updates to This Policy

We may update this Cookie Policy periodically to reflect technological, regulatory, or operational changes. If the update is substantial (for example, introducing new tracking technologies), we will notify users via our website or email in addition to revising the “Last Updated” date. Your continued use of the website after notification constitutes acceptance of the updated Policy.

8. Compliance with UAE Data Protection Law (2025 Amendments)

Nova Voya’s cookie practices comply with the UAE Federal Decree-Law No. 45 of 2021, as amended in 2025, including requirements for explicit consent for non-essential cookies, user-friendly cookie notifications, and cross-border data disclosure standards. We continuously monitor guidance from the UAE Data Office and update our consent and cookie management mechanisms to remain compliant with all applicable regulations.

9. Contact Information